How Can We Help?

TattooWise is a personalized Chinese tattoo recommendation service. You take a 90-second personality quiz, and we match you with historically-grounded Traditional Chinese characters that reflect your personality and values — verified by native Taiwanese speakers.

Take our free 9-question personality quiz (~90 seconds), see a blurred preview of your matched characters, choose a plan (Basic, Popular, or Premium), and unlock your full results instantly after payment.

Our recommendations are curated by native Taiwanese speakers with classical Chinese education. We draw from a carefully built database of Traditional Chinese characters sourced from 3,000 years of classical literature — including the Book of Songs (詩經), I Ching (易經), Tao Te Ching (道德經), Tang Poetry (唐詩), and more. Every character is verified for meaning, cultural context, and aesthetic beauty.

Yes. Each character in our database has been vetted for correct meaning, cultural context, and common usage. We only recommend characters with well-established, positive meanings to minimize the risk of misinterpretation.

Basic ($2.99): 1 character with meaning & etymology. Popular ($6.99): 3 characters + 5 calligraphy styles. Premium ($11.99): 5 characters + 5 calligraphy styles + cultural stories + placement suggestions.

Currently, we don't offer in-app upgrades. You can retake the quiz and purchase a higher-tier plan. Contact hello@tattowise.com if you'd like to discuss options.

Your results page is accessible for 90 days after purchase via your unique session link. We recommend bookmarking or screenshotting your results.

After 90 days, your session data may be deleted. We strongly recommend saving your results (bookmark the link, take screenshots, or download calligraphy images) before expiration.

Absolutely! You can retake the quiz as many times as you want for free. You'll only need to pay again if you want to unlock new results.

We offer five traditional styles: 楷書 (Regular Script) — clean and structured; 行書 (Running Script) — fluid and elegant; 草書 (Cursive Script) — wild and expressive; 隸書 (Clerical Script) — ancient and dignified; 篆書 (Seal Script) — mysterious and archaic.

Yes. All payments are processed through Paddle, a trusted global payment processor and Merchant of Record. We never see or store your credit card information.

Through Paddle, we accept major credit/debit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and various local payment methods depending on your country.

No. All TattooWise purchases are one-time payments. There are no subscriptions, recurring charges, or hidden fees.

Yes. We offer a 7-day money-back guarantee. If you're not satisfied, email hello@tattowise.com with your session ID within 7 days of purchase for a full refund.

Email hello@tattowise.com with your session ID (found in your results page URL), the email address used during checkout, and a brief reason (optional). We typically process refunds within 2–3 business days.

We cannot process refunds after the 7-day window. However, if you experienced a technical issue that prevented access to your results, please contact us and we'll do our best to help.

Paddle is our Merchant of Record and handles all payment processing. The charge will appear as "PADDLE.NET* TATTOWISE" or similar on your statement.

Try: 1) Clear browser cache and cookies, 2) Try a different browser, 3) Make sure you're using the correct session link from your confirmation email, 4) Disable ad blockers. If nothing works, email hello@tattowise.com with your session ID.

Check your spam/junk folder and search for "TattooWise" or "tattowise.com". If you still can't find it, email hello@tattowise.com with the email you used at checkout.

If your 90-day session has expired, we may still be able to recover your results. Email hello@tattowise.com with your purchase details (email, approximate date, plan purchased).

Make sure JavaScript is enabled, disable ad blockers, try a different browser or device, and clear your cache. If the issue persists, email hello@tattowise.com.

This is usually a brief processing delay. Wait 1–2 minutes and refresh. If the issue persists after 5 minutes, email hello@tattowise.com with your session ID and we'll unlock your results manually.

Yes! TattooWise is fully responsive and works on all modern smartphones, tablets, and desktop browsers.

Yes! Our calligraphy images are designed to be tattoo-ready references. Show the calligraphy style image to your artist. They may also want to adapt the design for your body placement.

It depends on the vibe: Regular (楷書) for readability, Running (行書) for elegance, Cursive (草書) for artistic expression, Clerical (隸書) for bold statements, Seal (篆書) for mystery. Your tattoo artist can help decide based on placement.

That's exactly why TattooWise exists! Every character is verified by native Taiwanese speakers. We only recommend characters with well-established, positive meanings. Unlike Google Translate, we consider context, nuance, and cultural implications.

We exclusively use Traditional Chinese characters (繁體中文). They carry more visual beauty and cultural depth — ideal for tattoos.

TattooWise is a quiz-based recommendation service — we match characters to your personality rather than taking custom requests. For specific translations, we recommend consulting a professional Chinese linguist.

We believe a Chinese character tattoo done thoughtfully and respectfully is cultural appreciation. TattooWise helps you do this right — with verified characters, proper cultural context, and historical grounding.

No! TattooWise is completely account-free. Your results are tied to a unique session link — no registration, passwords, or accounts needed.

We collect your quiz answers (for recommendations) and email (for order confirmation). Payment info is handled entirely by Paddle — we never see your card details. We don't sell your data.

Yes. Email hello@tattowise.com to request data deletion. We'll remove your quiz data and session within 30 days.